Cookies Policy
Last updated: November 30, 2025
This Cookies Policy explains how Dorset Smartphone Repairs (“we”, “our”, “us”) uses cookies and similar technologies on our website. It also explains how you can control or manage your cookie preferences in accordance with UK GDPR.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help our site function correctly, improve performance, and provide analytics (only when consent is given). Cookies do not allow us to access your computer or personal data.
2. Types of Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Essential cookies | Required for the website to function securely — these run automatically and do not require consent. They support security, booking steps, session management, and load stability. |
PHPSESSID (session cookie) booking_draft (temporary booking session) manage_session or manage token validation Security and routing cookies |
| Analytics cookies | Help us understand how visitors find and use our website, which allows us to improve content and usability. These only run when you give consent via the cookie banner. |
Google Analytics 4: _ga, _ga_XYZ, _gid |
| Marketing cookies | Used to measure and optimise advertising via platforms such as Meta (Facebook) and Google Ads. These are disabled until consent is given. |
Meta Pixel cookies Google Ads cookies |
| Preference cookies | Remember your choices such as cookie-consent settings or interface preferences. | cookieConsent, privacySettings |
3. How We Use Cookies
We use cookies to:
- Operate the website securely and reliably (essential cookies).
- Support the multi-step repair booking system and manage-booking portal.
- Maintain session information such as booking progress.
- Measure website performance and visitor behaviour only if consent is given.
- Improve content and usability based on aggregated, anonymised data.
- Deliver optional advertising through trusted third-party platforms (Meta / Google Ads), again only with consent.
4. Booking System & Essential Cookies
Our repair booking system uses a small number of strictly necessary cookies and tokens. These ensure secure processing of bookings and prevent fraudulent requests. They include:
- Session cookies — needed to store booking progress between steps.
- Manage-booking token — used to securely load customer bookings via emailed links.
- Security cookies — to prevent CSRF, spam or automated scripts.
These cookies are essential for the service you request and do not require consent.
5. Third-Party Cookies
Some cookies may be set by third-party providers such as Google Analytics 4 or Meta (Facebook). These providers may process data outside the UK/EEA but use legally recognised safeguards such as Standard Contractual Clauses.
6. Managing or Disabling Cookies
You can control or disable cookies at any time through your browser settings. You can also withdraw consent for non-essential cookies using the “Cookie Settings” link in the footer.
7. Changes to This Policy
We may update this Cookies Policy from time to time to reflect new legal requirements or changes to how our site uses cookies. Any updates will be posted on this page with the revised date shown above.
8. Contact
For any questions about this Cookies Policy or your data, please contact:
Steven Lanes, trading as Dorset Smartphone Repairs
Email: steve@dorsetsmartphonerepairs.com
Phone: +44 7745 666102
United Kingdom